TERMS AND CONDITIONS 

Welcome to Cristina Re! We’re thrilled to have you here. These Terms and Conditions outline how you can use our website and make the most of your shopping experience. Please take a moment to read them over. 

 

1. General Information

These Terms and Conditions are governed by the laws of Australia. By using our website, you’re agreeing to follow these rules and the applicable laws. 

 

2. Using Our Website

We want everyone to enjoy their time on our site, so we kindly ask that you: 

• Don’t share someone else’s private information without their permission. 

• Avoid pretending to be someone else. 

• Let everyone use the site without interruption or interference. 

• Keep things legal and follow these Terms and Conditions. 

• Respect our copyright, trademarks, and intellectual property (and that of others!). 

• Don’t upload anything harmful like viruses that could mess up our website. 

• Help us keep the site running smoothly by not doing anything disruptive. 

• Please respect everyone’s privacy. 

 

3. Placing an Order

We’re excited when you place an order with us! Here’s what happens next: 

• Order Confirmation: Once you place your order, we’ll send you a confirmation email with all the details, including a special Customer Order Number. Keep this handy if you need to reach out to us. 

• Availability: Sometimes, an item might be out of stock. If that happens, we’ll let you know right away and issue a refund if you’ve already paid. 

• Product Details: We do our best to ensure that our product images and descriptions are accurate, but there may be slight variations. 

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4. Pricing

• Currency: All prices are listed in Australian dollars and include GST. 

• Shipping Costs: You’ll see any postage and handling fees at checkout. 

• Price Changes: Prices can change, but once you’ve placed your order, that’s the price you’ll pay. 

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5. Cancelling Your Order

We reserve the right to cancel or decline orders at our discretion, but don’t worry—we’ll always refund your payment if that happens. 

 

6. Payment Information

• Accuracy: Please make sure your payment and billing details are accurate and up to date. 

• Authorization: By placing an order, you’re giving us permission to process your payment using the provided credit card. We might ask for proof of authorization if needed. 

• Security: We work hard to keep your information safe, but please remember that transmitting data online carries some risks. You share your details with us at your own risk. 

 

7. Shipping and Delivery

• Processing: We aim to process and ship your order as quickly as possible. Once your order is dispatched, we’ll send you a tracking number so you can follow your package on its way to you. 

• Delivery: We’re not responsible for delays or items that are returned to us, but we’ll always do our best to help you get your order. 

 

8. Afterpay

We offer Afterpay as a payment option for your convenience. Please check their specific Terms and Conditions for more information. 

 

9. Product Descriptions

We strive for accuracy in our product descriptions, but please note that some details may differ slightly. 

 

10. Copyright and Intellectual Property

Everything on our website, from images to logos to text, is protected by copyright and intellectual property laws. Please enjoy our content for personal use only, and don’t copy or share it without our permission. 

 

11. Competitions and Promotions

We love running competitions and promotions! Each one may have its own specific rules, so be sure to read those when you participate. Here are a few general guidelines: 

• Competitions are usually open to Australian residents aged 18 and over. 

• Vouchers can’t be combined with other offers. 

• Prizes are not transferable or exchangeable for cash. 

• Make sure your contact details are correct so we can reach you if you win! 

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12. If Something Goes Wrong

If you don’t follow these Terms and Conditions, we may need to take action, which could include suspending or terminating your access to the website. 

 

13. Our Responsibility

While we do our best to make your experience great, we can’t be held liable for things like: 

• Issues with the website or your ability to use it. 

• Transactions made through the website. 

• Unauthorized access or security breaches. 

• Delays in delivery or issues with products obtained through the site. 

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14. Your Responsibility

If you breach these Terms and Conditions or use our website improperly, you agree to cover any resulting costs or damages. 

15. Communication

By using our website, you agree to receive electronic communications from us. Don’t worry—you can opt out of marketing emails anytime! 

 

16. If Things Change

If any part of these Terms and Conditions becomes invalid, the rest will still apply. 

 

17. Keeping Things Updated

We may update these Terms and Conditions from time to time. Any changes will be posted here, so it’s a good idea to check back occasionally. 

 

18. Stay Connected!

If you have any questions or need more information, our friendly customer service team is here to help! You can reach us at customersupport@cristinare.com.